About Revolution Rehab

Revolution Rehab has a 48 hour cancellation policy where fees may be incurred within this time period for reschedules, cancellations and failure to attend.
Appointment cancellations/reschedules within this 48 hour time period must be made via phone call. If we are unable to answer the call first time please leave us a voicemail. Please note our main clinic admin hours are between 8am and 6pm Monday to Thursday, 8am – 3pm Friday and 8:30am – 12pm Saturdays. 

Revolution Rehab requires that you give 48 hours notice for a cancellation or change to your appointment as we provide one-to-one appointment based services. Enough notice is required to be able to fill the appointment time if possible, if not enough notice is given then this results in vacant appointment times which results in loss of income for both the clinic and practitioners. 

Cancellation Fees:

If you cancel or reschedule your appointment within 48 hours a cancellation fee of $45 will be incurred. Please note, if you reschedule your appointment the $45 fee will be added as a credit to your account and will be deducted from your next attended appointment.
If you cancel or reschedule your appointment within 6 hours of your appointment, or fail to attend your appointment, the full fee will be incurred.

Appointments are able to be cancelled/rebooked online via our online booking portal outside of the 48 hour notice period. You can do this via the link in the booking confirmation email. 

Please note, as we are closed on Sundays, appointment cancellation notices for Monday and Tuesdays are requested to be made prior to close of business Saturday (12:00pm) or earlier. 

A copy of our policies are on our New Patient informed consent and information forms, if you require our updated form please contact us.